Terms and Conditions
- Shipping:
- Shipping to the UK is provided free of charge for all orders.
- International shipping costs are the responsibility of the buyer and will be calculated at checkout.
- Returns:
- Due to the custom and handmade nature of the toys, all sales are final, and I do not accept returns or exchanges.
- I strive to ensure the highest quality in every creation; however, if you encounter any issues with your order, please contact me, and I will do my best to address your concerns.
- Colour Variation:
- Please note that colours may appear differently on computer screens compared to the finished product due to variations in screen settings and lighting. I make every effort to accurately represent the colours of my crochet toys in product photos; however, slight discrepancies may occur.
- Shipping Times:
- While I strive to process and ship orders in a timely manner, please allow for up to 3 weeks for production before your order is dispatched.
- International shipping times may vary depending on destination and customs clearance procedures.
- Communication:
- I will communicate with you throughout the order process to provide updates on the status of your purchase and to address any questions or concerns you may have.
By placing an order with Petite Crochetterie, you agree to adhere to these terms and conditions. If you have any questions or require further clarification, please don't hesitate to contact me before making your purchase. Thank you for choosing Petite Crochetterie!